Desire in advertising | BMD Marketing Library
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Desire

Ads and videos written to this emotion: 902. 154 make the Say move, 15 make the Avoid mistake.

What it is

Wanting a thing for itself: how it looks, tastes or feels, or the life it opens. It feels good and uneasy at once, because picturing it reminds you that you do not have it yet.

Where it shows up

A new phone, perfume, a flight sale, a first-class seat, a plot of land.

Say

Make the want concrete so the reader can act with eyes open: the thing up close, in the place it will be used, doing what it does. Then the offer at the same size: the full price with every fee, the conditions and where to buy.

Vivid, concrete messages shifted attitudes and stated intentions by a small to medium amount (Blondé and Girandola 2016, 43 effects from 27 papers, 7,575 people). Limit: it measured intentions, not purchases, and pooled health and commercial messages.

Avoid

Stoking the want and hiding the terms: a "from" price few will get, fees that appear only at checkout, conditions in small print, a deadline that is not real. Hidden terms can lift sales on the day, but the buyer pays more and likes the choice less. In Saudi Arabia an online ad counts as part of the contract, and it must not mislead.

Showing ticket fees only at checkout, instead of the full price from the start, raised spending by about 21% and the purchase rate by 14% (Blake and colleagues 2021, several million users of one ticket resale site over ten days). Limit: one platform, and the figures come from the 2018 working paper.

When optional fees were revealed step by step, 24.5% of buyers ended up with the airline that cost more in total, against 7.8% when fees were shown up front, and they were less satisfied with their choice (Santana and colleagues 2020, 408 adults on an online panel). Limit: the first of six studies, with small cash stakes.

Sources

  • Blondé and Girandola (2016). Social Influence 11(2).
  • Blake, Moshary, Sweeney and Tadelis (2021). Marketing Science 40(4).
  • Santana, Dallas and Morwitz (2020). Marketing Science 39(1).

All emotions

Doing it wrong

Ads that make the Avoid mistake.

Alinma Bank: real estate financing to own your forever home

Own the home of a lifetime sits large over a rendered dream house, while the terms, a rate from 5.89% and up to 30 years with conditions applying, are pushed into small print.

instagram.comOpen

Ideal fitted kitchens ad, al-Kawakib 1957

It calls the kitchen every housewife's dream and promises pride in showing it to friends, then gives only a from-3-pounds-a-month figure over 23 months and never the full price.

digitalcollections.aucegypt.eduOpen

Bank AlJazira: three Ajwaa Visa cards, APR from 40.95 percent

Three card tiers glow before lit boutiques at dusk under 'everything you need', while the rate, APR from 40.95%, is kept in small print so it never competes with the cards.

instagram.comOpen

flyadeal: domestic fares from SAR 179, offer extended again

It keeps the Limited-time headline while announcing the offer has been extended again to 9 September, so the deadline is shown not to hold, on a from 179 fare for selected destinations.

x.comOpen

SNB: home finance includes up to 150,000 riyals you do not repay

The figure 150,000 stands as a solid object before the unfinished villa, but it is an 'up to' ceiling with no conditions printed for who qualifies or how much most buyers get.

alahli.comOpen

Jahez: order a New Year cake with delivery starting at SAR 1

It stokes the want with a lit chocolate-petal cake and 'the cake you can't resist', while the only term is delivery starting at 1 riyal, a from price with no cake price or conditions.

x.comOpen

Jahez Shops: Al-Kisaei men's fabric, up to 65 percent off

Folded white thobe fabric leads the frame to make the cloth itself wanted, then the offer is only up to 65% off, with no item, price or condition saying who gets it.

instagram.comOpen

Jarir: trade in any phone, save up to 50% on Galaxy Z Fold8

The Fold8 photo builds the want, but the headline saving is 'up to 50%', which depends on an old phone's value the ad never shows, with the terms sent to jarir.com.

x.comOpen

Mobily: Apple Watch Series 12 from SAR 86.25 a month

The line your heart is its guide and the screen reading 62 make the watch wanted, but the only price is from 86.25 riyals a month, with no total or term given.

x.comOpen

Mobily: Apple Watch Ultra 4 from SAR 166.75 a month

The stamina pun turns a trait the wearer claims into the battery claim, building want for the Ultra 4, yet the only price is from 166.75 riyals a month with no total or term.

x.comOpen

Mobily: AirPods 5 from SAR 28.75 a month

Under the sound-leap pun, one pill holds the whole offer, from 28.75 riyals a month, read before the product name, with no total price or number of months stated.

x.comOpen

Mobily: AirPods 5 from 28.75 SAR a month

The pun on a sound leap builds want for AirPods 5, but the only price is from 28.75 riyals a month, with no cash price anywhere and the terms line set small beneath it.

instagram.comOpen

See all 15 ads

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