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Risk reversal

Carbolic Smoke Ball cold remedy ad, 1890

wellcomecollection.orgarchive-open-access

The pattern

This still is filed under Risk reversal.

Define

The cost of being wrong moves from the buyer to the seller. The buyer can try. The seller eats the failure.

Mechanism

Inverse risk. A trial, a refund, a pay-after-it-works clause. Distinct from a guarantee stack: here the whole bet is flipped, not itemized.

Verdict

The main objection is what if it does not work for me

Read the pattern

Why it works

Two devices carry it. 'FREE TRIALS' with a London address sits above the product name, so the reader can test the ball before paying anything, and under the picture a dense roll of marchionesses, countesses, earls and two physicians to the Queen follows 'This Infallible Remedy is Used by'. The right-hand column then lists ailment after ailment, from colds to headache, so every reader finds their own.

The big idea

A remedy used by a long roll of titled Britons and royal physicians will positively cure colds and a column of other ailments, and anyone can try it free.

The offer

Free trials of the Carbolic Smoke Ball at 27, Princes Street, Hanover Square, London, W.

The proof

A named roll under 'This Infallible Remedy is Used by': marchionesses, countesses, earls, baronets, and two physicians to the Queen and her household.

Lines from the ad

THE CARBOLIC SMOKE BALL WILL POSITIVELY CURE COLDS
FREE TRIALS AT 27, PRINCES STREET, HANOVER SQUARE, LONDON, W.
This Infallible Remedy is Used by

Steal this when

When your product is new and doubted, and you can let people try it free in person while showing a long list of named users the reader looks up to.

The emotion

Written to Hope. It makes the Avoid mistake.

'Will positively cure colds' and 'This Infallible Remedy' promise a sure cure for colds and a column of other ailments, backed by titled names rather than any evidence of what a typical user gets.

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