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Risk reversal

Montgomery Ward & Co. Catalogue No. 104, Spring and Summer 1926

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The pattern

This still is filed under Risk reversal.

Define

The cost of being wrong moves from the buyer to the seller. The buyer can try. The seller eats the failure.

Mechanism

Inverse risk. A trial, a refund, a pay-after-it-works clause. Distinct from a guarantee stack: here the whole bet is flipped, not itemized.

Verdict

The main objection is what if it does not work for me

Read the pattern

Why it works

It explicitly lays out the four pillars of their complete guarantee (Quality, Saving, Truth, Safe Delivery) and uses highly specific customer testimonials as proof of their longevity and reliability.

Steal this when

When you want to explicitly define what your guarantee covers to remove all perceived risk for the buyer.

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