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Mail-order catalog

Catalogue No. 13, Spring and Summer 1875

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The pattern

This still is filed under Mail-order catalog.

Define

A catalog that is the store: browse, choose, order, without a clerk and often without a website.

Mechanism

Assortment as argument. Density, numbering, and an order path do the closing. The book is the funnel.

Verdict

We have a range, remote buyers, and a way to take the order on the same object.

Read the pattern

Why it works

In an era before modern e-commerce, this catalog had to build immense trust with rural buyers who were sending money to a faraway city. The introductory 'Circular' reads like a personal letter outlining strict, fair rules of engagement. It leans heavily on the 'honor' of the Patron and the guarantee of the company to bridge the trust gap.

Steal this when

When you are introducing a completely new way of buying and need to establish trust, transparency, and clear rules of engagement with your customer.

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